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Terms of sale

Last updated 1 August 2026

About these terms

These terms cover every order placed with WaraMart, a UK based online world food grocer trading at waramart.co.uk. Placing an order means you accept them. Contact us at WaraMart1@outlook.com.

Products and pricing

Every listing is a single unit at the size stated on the product page, not a case or multipack. Photographs are for guidance and packaging design may change as brands update it.

All prices are in pounds sterling and include VAT where it applies. Delivery is added at checkout once you enter your postcode. We can correct an obvious pricing error before dispatch, and if we do we will contact you first and refund in full if you would rather cancel.

Your order

Your order is accepted when we email your confirmation. If an item turns out to be unavailable we will refund that line and send the rest of your box.

We can refuse or cancel an order where we suspect fraud, where the delivery address is outside the UK, or where stock has run out.

Payment

Payment is taken at checkout by Stripe. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Link. Your card details are handled entirely by Stripe and are never stored by us.

Delivery

Orders are packed and dispatched within 2 to 4 working days and travel with DPD. Delivery cost and timing depend on your region and are shown before you pay. Timings are estimates and are not guaranteed, though we will always tell you if something is running late.

Please give an address where someone can receive the box. We cannot be responsible for a parcel left according to your own DPD delivery instructions.

Returns, refunds and cancellation

Under the Consumer Contracts Regulations you have 14 days from delivery to cancel most orders. Food and drink is perishable, so sealed items must be returned unopened and in resaleable condition, and we cannot accept back anything opened, chilled or short dated. Return postage is yours unless the item was faulty or wrongly sent.

If anything arrives damaged, leaking, broken or incorrect, email us within 48 hours with your order reference and a photo. We will replace or refund it, including delivery, and you will not need to post anything back.

Refunds go to your original payment method within 5 to 10 working days of approval. Nothing here affects your statutory rights.

Food, allergens and labelling

Ingredients, allergens, nutrition and best before dates are printed on the manufacturer's packaging, and that packaging is always the definitive source. Recipes and formulations can change without notice, so please read the label before eating, especially if you have an allergy or intolerance.

Many of our products are packed in facilities that also handle nuts, peanuts, sesame, milk, soya, wheat, fish and crustaceans. If you need us to check a label on the exact stock we hold, email us before ordering.

Products are intended for use as food. Nothing on this site is medical advice and no health claims are made.

Liability

We are responsible for loss you suffer as a foreseeable result of us breaking these terms, and we do not limit liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. We are not liable for business losses.

Governing law

These terms are governed by the law of England and Wales, and disputes fall to the courts of England and Wales.